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World Usability Day 2012

Global Theme: Usability of Financial Systems

Michigan State University's Usability/Accessibility Research and Consulting (UARC) hosted Michigan's 8th annual World Usability Day event on November 8, 2012, at the Michigan State University Union in East Lansing. The international theme was Usability of Financial Systems, but the Michigan conference also covered other usability and accessibility topics relevant for IT and UX professionals.

World Usability Day

World Usability Day is the largest gathering of industry professionals, world-class academics, government leaders, and students facilitating the progression of usability, user experience, and user-centered design. In 2010, the World Usability Day community held over 150 events in more than 40 countries. During the last five years, over 1,750 conference participants from all parts of North America representing industry, government, and academia have attended the annual event at Michigan State University.

World Usability Day was founded to explore ways to ensure that the services and products important to life are easier to access and simpler to use.


Time Description
8:00-8:30 Registration
8:30-8:35 Opening Remarks

How Understanding the Business Around User Experience Design Will Make You Better at the Business of User Experience Design
Patrick Purdy, Senior User Experience Designer, United Healthcare Group


ICT-based Service in Public Transportation
Takeshi Nakagawa, Deputy Director, Frontier Service Development Laboratory, East Japan Railway Company

10:00-10:25 Break

Innovation in Financial Services: How to Overcome the Challenges
Anthony Viviano, Lead UX Designer, TD Ameritrade


Transitioning to Web 3.0
Jason Withrow, Usable Development and Internet Professional Instructor, Washtenaw Community College

11:55-12:00 Closing Remarks
1:00-3:00 Tours of UARC

Event Sponsors