Bios

Jodi Bollaert

Customer Experience Strategist, MRM/McCann

Jodi Bollaert has been architecting and refining information-rich experiences, both off-line and online, for 20+ years. From writing coupon copy to creating educational materials to architecting websites to researching desktop and mobile experiences, a common theme emerges -- making information useful, usable and with the help of others, beautiful. Jodi graduated with a BA in English from Michigan State University and a Masters of Education in Instructional Technology from Wayne State University. She continues to learn new things outside of the classroom everyday.

Matt Dempsey

e-Government Consultant, Oakland County

Matt Dempsey is a Consultant with the e-Government team at Oakland County. He has worked with the e-Government team for over seven years, contributing to the development of numerous award winning sites. Matt's primary role is designing and developing rich and accessible experiences for Oakland County properties and their partners. With G2G Cloud Solutions, he has worked with the e-Government development team to create a reusable and forward thinking web template solution allowing for quick web site creation that works across all device types.

Kurt Opel

e-Government Consultant, Oakland County

Kurt Opel is a Consultant on the e-Government team at Oakland County. He joined the team in 2010 and has been involved in all areas of SharePoint development at the County. With the County's G2GCloud initiatives, Kurt has been instrumental in developing a Web CMS platform, built on SharePoint that seamlessly supports desktop computers, tablets and mobile devices. Today, he continues to implement improvements and additions to the County's G2G Web Suite, making it even more valuable to G2G participants and their constituents.

Jim Taylor

Chief Technology Officer, Oakland County

Jim has more than twenty-five years of experience in all aspects of government Information Technology. Under Jim's leadership, Oakland County's eGovernment program has evolved and grown into a robust customer-focused service center. Encompassing self-serve eCommerce and a wealth of web-based information services, and supporting device-independent mobile access, Oakland County eGovernment provides time-saving and value-added services to all those who live, work, play, and do business in the County. Oakland County's web portal welcomes more than 3 million visitors each year, serving more than 13.4 million views of 25,000 pages of content and processing more than 500,000 eCommerce transactions annually. Oakland County's innovative eGovernment programs and services have received numerous awards and honors from local, state and international organizations including the National Association of Counties and the Center for Digital Government. Oakland County has been named among the top Digital Counties in America every year since 2005 in the annual ranking of U.S. counties conducted by the Center for Digital Government. Since 2007, the County's web portal www.oakgov.com has been ranked in the top three in the Center for Digital Government's annual ranking of U.S. county government web sites. Jim is a graduate of Michigan State University.

Erik Wesslen

User Experience Designer, TechSmith

Erik is currently a User Experience Designer at TechSmith where he works on TechSmith Relay, an enterprise video hosting solution for both the education and business sectors. He graduated from Purdue University with a Master's Degree in Applied Computer Graphics where he focused on Human-Computer Interaction and the emergent concepts of Flow and Immersion. Over the past several years, Erik has focused on user experience development across a wide array of industries ranging from mobile gaming to enterprise software. Before joining TechSmith he operated as a consultant working with businesses and startups in the Detroit area as well as government institutions nationally. The result of Erik's varied experiences is the ability to shape technology to the needs of the people who use it.

Gian Wild

Director, AccessibilityOz

Gian Wild is the Director of AccessibilityOz. She has worked in accessibility industry since 1998. Her major achievements include: the very first Australian accessible web site; the Melbourne 2006 Commonwealth Games; her six years active membership in the W3C Web Content Accessibility Guidelines Working Group; accessibility reviews of public and private web sites; conference and seminar presentations; judging web awards and the development of accessibility toolkits.

Scott Wilthew

Director of Web Development, Jackson National Life

During his fifteen years with Jackson National Life Insurance Company, Michigan State University alumnus Scott Wilthew has experienced first-hand the rapid expansion of business reliance on Internet technology. From his initial position as Web Content Manager, Scott has grown a small group of coders into a large and talented team of front-end developers and User Experience designers. Today in his role as Director, Web Development, Scott, along with his team are responsible for literally everything "front-end,” as they lead design and development efforts for all of Jackson's externally-facing web sites including Jackson.com, company intranets and internal applications.