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World Usability Day 2017

Global Theme: Inclusion

Michigan State University's Usability/Accessibility Research and Consulting (UARC) hosted Michigan's 15th annual World Usability Day event on November 9th, 2017.


  • Liz Odar
  • Benjamin Lauren
  • Tommy Edison
  • Rebecca Zantjer
  • Anthony Fontana
  • Jodi Bollaert
Time Description
8:00-8:30 Registration
8:30-8:35 Opening Remarks

"UX in Government: Making Space for the Work"
Liz Odar, Digital Services Expert, U.S. Digital Service, U.S. Department of Homeland Security


"Communicating Organizational Change Projects as a Gardener and/or as a Chef"
Benjamin Lauren, Assistant Professor, MSU Experience Architecture Program

9:50-10:20 Break

"The Tommy Edison Experience"
Tommy Edison ("The Blind Film Critic"), The Tommy Edison Experience


"Creating Inclusive UX Environments"
Rebecca Zantjer, User Experience Researcher, Owens Corning
Anthony Fontana, User Experience Leader, Owens Corning


"Trick or Treat? Dark Patterns in UX Design"
Jodi Bollaert, Vice President of Customer Experience Strategy & Research, MRM//McCann

1:15-3:00 UARC Open House (Kellogg Center, 219 S. Harrison Rd, Room 93)

World Usability Day

World Usability Day is the largest gathering of industry professionals, world-class academics, government leaders, and students facilitating the progression of usability, user experience, and user-centered design. Each year, the World Usability Day community holds over 150 events in more than 40 countries. Michigan State University's event draws speakers and attendees from all parts of North America representing industry, government, and academia.

World Usability Day was founded to explore ways to ensure that the services and products important to life are easier to access and simpler to use.

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