Business Services

Michigan State University Usability/Accessibility Research and Consulting (MSU UARC) offers a range of consulting services to businesses to ensure that they meet the needs of their users, clients, and stakeholders and meet legal/ADA requirements.

For more information or to request a quote, please contact us at, (517) 353-8977, or fill out a Request Form.

Accessibility Services

Making sure customers and users can fully utilize systems and services is essential to effectively compete in today's marketplace, as users with disabilities make up approximately 20% of the U.S. population. The U.S. Department of Justice has also found that public-facing websites, mobile apps, and digital content must meet Web Content Accessibility Guidelines (WCAG) 2.0 AA requirements to be compliant with the Americans with Disabilities Act (ADA).

High-Level Accessibility Evaluations

Experts manually evaluate your website or digital content for critical accessibility violations. Great first step in accessibility compliance, and ideal for procurement (determining accessibility of potential purchases).

Full Accessibility Evaluations

Detailed manual accessibility inspection of your website or digital content, which will find issues not caught by automated scanners. The best way to ensure ADA compliance!

Accessibility Testing

One-on-one testing with users with disabilities to ensure that they find your services easy to use. Includes expert analysis and recommendations for enhancement.

Hourly Consulting

Expert assistance in developing accessibility/ADA strategies and policies.

Usability Services

Ensure that your customers and users can easily use the online and digital services you offer. If they have difficulty using your systems and services, they won't use them at all!

High-Level Usability Reviews

Brief expert evaluation or user feedback about your website or digital content's navigation, layout, and aesthetics. A budget-friendly alternative to in-depth reviews, and a first step into usability.

In-Depth Expert Reviews

Detailed expert evaluation of your website or service with recommendations for improvements.

User Focus Groups

Learn about your users' goals and what they think about your website or digital service, in order to ensure that your offerings meet their needs.

Usability Testing

Discover what happens when real users interact with your services, and get expert analysis and recommendations for enhancement. Ideal way to ensure that your content works for your users!

Information Architecture

Find out how to structure your content to ensure that it meets your users' expectations.

Hourly Consulting

Design, content, and evaluation strategy assistance, and competitive insights from experts.

Background Check Systems

MSU UARC developed, hosts, and maintains the Michigan Workforce Background Check system, which can be customized for your business to conduct background checks.

For more information about any MSU UARC services or to request a quote, please contact us at, (517) 353-8977, or fill out a request form.

Examples of Business Projects

Past Clients and Partners