Technical Services

MSU Usability/Accessibility Research and Consulting (UARC) offers a range of consulting services to business, government, academic, and community clients to ensure that their products and services meet the needs of their users.

For more information, please contact us at, (517) 353-8977 or fill out a Request Form.

Download the MSU UARC Services Brochure (PDF).

Usability Services

Investing in ease of use increases user engagement and satisfaction, and saves you money.

High-Level Usability Reviews

Get brief expert evaluation or user feedback on your site or app’s navigation, layout, and aesthetics

  • Great for sprints and Agile development
  • Budget-friendly alternative to in-depth reviews

In-Depth Expert Reviews

Have experts conduct a detailed evaluation of your site or app against key design principles

  • Get recommendations for design improvements

User Focus Groups

Learn about your users, their goals, and what they think about your design concepts

  • Available for facilitation and/or analysis

Usability Testing

Discover what happens when real users interact with your product, and get expert analysis and recommendations for enhancement

  • One-on-one sessions with users
  • Desktop or mobile platforms

Information Architecture

Find out how your user groups expect your content to be organized through site inventories, online card sorting, and/or findability studies

Hourly Consulting

Design, content, and evaluation strategy, off-line and real-time feedback, and competitive insights

For more information, please contact us at, (517) 353-8977 or fill out a request form.

Accessibility Services

Ensure that people with disabilities can use your products and services (ADA compliance).

High-Level Accessibility Evaluations

Brief manual check for critical accessibility failures on a website or application

  • Perfect for sprints and Agile development
  • Integrate into procurement to assess products and services being considered for purchase
  • Great first step in accessibility

Full Accessibility Evaluations

Detailed manual inspection of your website or application against international standards, including recommendations for repair

  • WCAG 2.0 AA and/or Section 508 (VPAT)
  • Desktop or mobile
  • Find issues not caught by automated scanners

Accessibility Testing

Ensure that your product is usable for persons with disabilities through one-on-one usability tests

Hourly Consulting

Strategy, policy, and technical assistance

For more information, please contact us at, (517) 353-8977 or fill out a request form.