User Experience

Usability Research

We regularly collaborate with faculty and researchers from a variety of disciplines to design and develop usable and accessible interfaces for today's technology. We also disseminate critical usability and accessibility information through publications, educational programming, workshops, and symposia.

Common Research Services

  • Research projects involving websites, mobile apps, and software
  • Usability studies, focus groups, and surveys to evaluate user needs
  • Generate design requirements and determine the effectiveness of a website or application
  • MSU UARC staff can serve as principal investigators (PIs), subcontractors, or consultants
  • UARC can assist in the development of grant proposals or be brought in after a grant has been received

Usability Technical Services

Investing in ease of use increases user engagement and satisfaction, and saves you money. MSU Usability/Accessibility Research and Consulting (UARC) offers a range of consulting services to business, government, academic, and community clients to ensure that their products and services meet the needs of their users.

High-Level Usability Reviews

Get brief expert evaluation or user feedback on your site or app’s navigation, layout, and aesthetics

  • Great for sprints and Agile development
  • Budget-friendly alternative to in-depth reviews

In-Depth Expert Reviews

Have experts conduct a detailed evaluation of your site or app against key design principles

  • Get recommendations for design improvements

User Focus Groups

Learn about your users, their goals, and what they think about your design concepts

  • Available for facilitation and/or analysis

Usability Testing

Discover what happens when real users interact with your product, and get expert analysis and recommendations for enhancement

  • One-on-one sessions with users
  • Desktop or mobile platforms

Information Architecture

Find out how your user groups expect your content to be organized through site inventories, online card sorting, and/or findability studies

Hourly Consulting

Design, content, and evaluation strategy, off-line and real-time feedback, and competitive insights

For more information, please contact us at, (517) 353-8977 or fill out a request form.