Michigan State University Usability/Accessibility Research and Consulting

MSU Internet and Mobile Technology Survey

You are invited to participate in our second annual survey of the MSU community regarding Internet and technology usage. This 5 minute survey is and will provide you an opportunity to tell us which features and technologies the university should have in the future. Individuals must be 18 years or older to participate in this survey.

Your participation is completely voluntary; you may refuse to participate in certain procedures or answer certain questions, or may discontinue your participation at any time. You indicate your voluntary agreement to participate in this research by submitting this survey when you have completed it.

3. Rate your level of expertise with the following

1. Helpless 2. Below average 3. Average 4. Above average 5. Expert N/A
Desktop Computer
Laptop Computer
Netbook
Internet-enabled Phone/PDA (e.g., iPhone, Blackberry, etc)
Touch-screens (used in many tablets, phones, and PDAs)
Cell phone (not Internet enabled)
Pen and Paper

4. Rate your usage of the following

1. Never 2. Rarely 3. Sometimes 4. Often 5. All the time
Desktop Computer
Laptop Computer
Netbook
Internet-enabled Phone/PDA (e.g., iPhone, Blackberry, etc)
Touch-screens (used in many tablets, phones, and PDAs)
Cell phone (not Internet enabled)
Pen and Paper

5. Which of the following do you regularly use to access official msu.edu sites and pages? Check all that apply.

6. How satisfied are you with official msu.edu sites and pages?

7. How satisfied are you with MSU's online presence, outside of msu.edu (e.g., Facebook, Twitter, email announcements)

8. What social media sites do you regularly use? Check all that apply.

9. What online activities related to MSU do you regularly engage in? Check all that apply.

9. Have you used m.msu.edu (the official MSU mobile website)?

If not, would you use an MSU mobile site designed specifically for an internet-enabled phone or tablet computer in the future?

11. Rate the importance of having the following information on an MSU mobile site.

1. Not important 2. Below average 3. Average 4. Above average 5. Extremely important
Calendar of events
Campus bus schedules and information
Campus dining hall information (menus, etc.)
Class and academic information
Classifieds
Directory (contact info/person search)
Find nearby businesses and restaurants (off-campus)
Library information (catalog, etc.)
Maps, location information, and GPS wayfinding
Read/write reviews about faculty, courses, dorms, dining halls, etc.
Residence hall washing machine and dryer availability
Walking tour of MSU

12. To what degree should MSU classes rely on or make use of online content?

13. To what degree should MSU encourage the use of mobile devices during classes (e.g., in the classroom while lectures are going on) to facilitate discussions, conduct quizzes, etc.

If you have any questions about this study, please contact Graham Pierce or Sarah Swierenga by phone: (517) 353-8977 or email: glpierce@msu.edu or sswieren@msu.edu.

If you have questions or concerns about your role and rights as a research participant, would like to obtain information or offer input, or would like to register a complaint about this study, you may contact, anonymously if you wish, the Michigan State University's Human Research Protection Program at 517-355-2180, Fax 517-432-4503, or e-mail irb@msu.edu or regular mail at 207 Olds Hall, MSU, East Lansing, MI 48824.